Shipping Policy

At USA Peps Lab, we are committed to processing and shipping your orders efficiently and securely. All products are handled in accordance with applicable industry standards for research materials.

Order Processing

Orders are generally processed within 1–2 business days after successful payment. Once your order has shipped, you will receive a confirmation email containing your tracking details.

Shipping Methods

We work with reliable courier services to ensure safe and timely delivery.
Delivery times vary by destination and typically range from 4 – 7 business days, depending on your location.

Shipping Restrictions

All products sold by Toronto Peps are intended solely for laboratory and scientific research use.
We do not ship to regions where these products are restricted or prohibited by local regulations.
Customers are responsible for understanding and complying with all applicable local import laws and requirements.

Lost or Damaged Packages

If your order is lost or arrives damaged, please contact us within 7 days of delivery at [email protected]

Our team will review the issue and, if applicable, arrange a replacement.

Research Use Disclaimer

All products offered by Toronto Peps are strictly designated for research and laboratory purposes only. They are not intended for human or veterinary use, medical treatment, diagnostic procedures, or cosmetic applications.